How we can support you
Dolphin Software’s team can support you in any project by -
- creation of your electronic forms or surveys meeting your requirements
- analysis and reporting, reflecting client KPIs and performance monitoring requirements
- collation services – you can automatically collate or we do it for you
- data base alignment with other corporate reporting data
- marketing communications for success
- advice on maximising participation in data gathering
- advice on the best software tools to use to gather information from your audiences
- data quality assurance checks
- statistical analysis
- Automated Project Administration -setting up or managing your entire process
- business process review and efficiencies
- presenting executive reports.
You can contract Dolphin Software to provide you with forms or surveys, for you to distribute to your audience. You may choose to collate your results, or we can do it for you. You may choose to do your own reporting, or we can do it for you. Or you may ask us to manage an entire process, such as a 360 feedback leadership capability review.
If you purchase PQF Author and PQF Collator, we support your use of our software in your business through a tailored support package, building skills, and supplying you with form or survey templates.
No matter where you are in the world, we can support your business.
Monitor Corporate Performance- How do we know how we are tracking?
- Monitor your key indicators of corporate performance
- Use regular process and output or outcome come focused surveys
- Align survey KPIS with your business or strategic plan success indicators
- Report to the Executives whose responsibility is to implement
- Link with other corporate information systems
People and Learning - and people performance review
- Performance management plans - report to individuals, and track due reviews and results
- 360 degree feedback surveys - report to all your stakeholders, not only the person at the centre of the 360
- Skills assessment and development - report on skills required to all levels of your business & link with your training development plan
- Pre and post training competency surveys
- Evaluate the effectiveness of your trainers
- Interface to your HR system...
Organisational health checks - take the pulse
- Organisational culture surveys - report to the Executives whose job is to align culture with direction
- Staff / employee morale and satisfaction surveys
Business & competitive intelligence, stakeholder interviews
- Monitor the opinions of people in key stakeholder groups, including clients or customers and staff, surveying them routinely, or more strategically
Marketing communications - what did the seminar participants think?
- Report on your events, linking feedback to your corporate strategies
Quality assurance
- Assess the success of your quality assurance processes, using TQM feedback principles of regular qualitative and quantitative survey reports
- Automate collation of key Quality documents eg Incident reports
Audits, risk assessment and risk mitigation
- General or specific purpose audits, by selected departments or enterprise-wide (eg. environmental health)
- report regularly on internal risk assessment audits, using an exception reporting framework

Contact us for a quotes on tailored combinations of services available.
